FREE delivery
We offer free delivery within New Zealand on all orders over $79 NZD. For orders under this amount, postage is just $7.90 NZD.
We offer free Tracked Airmail delivery to Australia on all orders over $99 AUD. For orders under this amount, postage is just $9.90 AUD.
NZ delivery times
We aim to dispatch all NZ orders before 1pm Mon-Fri on the same day.
Orders placed after 1pm are expected to be dispatched the following working day. We dispatch Monday-Friday, closed on public holidays and anniversary dates.
We send all NZ orders on NZ Post overnight courier. For rural addresses in NZ, please allow for an extra 1-2 days for delivery.
NZ Christmas delivery 2026
Order by 1pm 21st December to receive your order in time for Christmas.
You can find more delivery information here.
Order tracking
As soon as your order has been packed and dispatched we will email you with your parcel’s tracking number. We’ll also keep you updated about the status of your parcel so you know when it’s out for delivery.
To track your order, simply enter your order’s tracking number on the NZ Post Tracking Tool.
If you don’t already have one you might want to sign up for a NZ Post account. It’s free and allows you to use these great services:
- Subscribe to tracking alert emails
- Redirect your parcel to another address
- Redirect your parcel to a NZ Post pick-up point
- Add special delivery instructions for the courier
Australia delivery
Free delivery on all orders over $99 AUD. For orders under $99 AUD, delivery from $9.90 AUD.
You'll see your delivery options at checkout based on your order. Here's how it works:
Orders under 1kg
- Tracked Airmail is our standard service: 4-10 working days delivery
- Parcel Post is available as an upgrade for faster delivery in 3-8 working days, for an additional $2.00 AUD
Orders over 1kg
- Parcel Post is our standard service: 3-8 working days
Want it even faster?
Choose Express Post at checkout for delivery in 2-5 working days. Express Post costs $4.90 AUD on orders over $99 AUD, or $16.80 AUD on orders under $99 AUD.
Australia Christmas delivery 2026
To ensure your order arrives in time for Christmas, place your order before 1pm:
Tracked Airmail
- 10th December: Metro Sydney, Brisbane, Melbourrne
- 8th December: Metro Perth, Adelaide, ACT, NSW, VIC, QLD
- 3rd December: Rest of Australia
Parcel Post
- 14th December: Metro Sydney, Brisbane, Melbourrne
- 11th December: Metro Perth, Adelaide, ACT, NSW, VIC, QLD
- 8th December: Rest of Australia
Express Post
- 16th December: Metro Sydney, Brisbane, Melbourrne
- 15th December: Metro Perth, Adelaide, ACT, NSW, VIC, QLD
- 10th December: Rest of Australia
Worldwide delivery
We’re regularly delivering to over 200+ countries worldwide wherever NZ Post international tracked delivery services are available.
Find out more about our international delivery options.
International Christmas delivery 2026
To ensure your order arrives in time for Christmas, place your order before 1pm:
South Pacific
- Economy 3rd December
- Courier 10th December
Asia, Canada, Europe & UK
- Economy 30th November
- Courier 7th December
Rest of the world
- Economy 23rd November
- Courier 3rd December
Planet-friendlier packaging
Your order is packed with care in 100% recyclable cardboard boxes or courier bags made from certified recycled ocean-bound plastic - helping reduce waste and support a healthier planet.