Painfull red itchy rash
02-11-2020 22:36:02
I originally bought this for my baby and am glad I tried it out first. I put a nice thick layer on my face and chest, allowed it to sink in and made sure it was properly rubbed in, however I ended up with a severe reaction where I was itching for days. My skin was very dryed out and red/irritated from it. I've tried a lot of natural sunscreens and never had a reaction before so am confused. I may have purchased a bad batch? Definitely won't be buying this one again, or putting it on my wee girl. SUPPLIER RESPONSE: We are really sorry to hear that you haven’t had a good experience with our product. We have made our product to be suitable for delicate baby skin, but unfortunately on occasion, people can react to a specific ingredient. This product has been available for 3 years and we have a lot of satisfied customers, which gives us confidence in our products. As with all skin products that haven’t been used before, it’s a good idea to patch test the product before use (we do advise this on our packaging). Optimal patch testing for skincare products involves applying the product in a small area and waiting 24 hours to check there is no reaction.